Returns policy and shipping

Shipping

1) Shipment shall be delivered by courier.

2)Time of delivery is determined on each product’s file – usually it shall take 10 to 25 days.

3) Cost of delivery will be determined for each product/model on the product’s website after choosing the particular model. Due to the products qualities huge differences in weight and sizes of the products are to be expected. In case of bulk orders the Customer is advised to contact the Shop in order to customise the delivery and choose the cheapest option.

Return Policy

1) Any product purchased online may be returned provided the product is in its original and unused condition.

2) Shipping centres are located throughout Poland, hence there is no one return address. The Customer needs to contact the Shop via email (info@bicycle-stands.co.uk) to confirm the proper location.
2) The Customer shall return the product no later than within 14 days from receiving the order.

3) The Customer pays for the return shipping to Poland. The product is to be returned to the location confirmed by the Shop.

4) The Shop will return the money for the purchased product within 14 days from receiving the product. The refund includes only the product price without shipping cost.